Alumni Talk Series
''Customer Service Excellence"
Crowne Plaza Hotel, Diplomatic Area
We are delighted to invite you to attend "Customer Service Excellence" Talk by Mohammed Is - UK Alumni, Award-Winning Speaker & Bestselling Author and Founder of 3D Speaking, on Monday 26 November 2018 at Crowne Plaza at 6:30 PM.
About the talk
The Chai Karak Manifesto
Better service, better profits!
The competitive landscape is fierce. Customers have the greatest switching power ever. If you compete on price, you are doomed. If you compete using your top-notch customer service, your market share and profits will soar!In this keynote, you will pick up a great tool to take your customer service to the next level. It is the Chai Karak Manifesto. This is not a culinary class but rather a masterclass in what it takes to build a customer-centric culture. Just like the Chai Karak, customer service has its essential ingredients. Companies around the world use these ingredients to serve their customers better. In this keynote, you will learn how to attract & retain your customers by serving them better.
About Mohammed Isa
Award-Winning Speaker & Best-Selling Author
Founder of 3D Speaking
Award-Winning Speaker & Bestselling Author and Founder of 3D Speaking. He has almost 20 years of corporate experience in the industries of Consumers Goods, Food & Beverages, Real Estate, Investment Banking, and Travel & Tourism. He gained this experience in UAE, Saudi Arabia & Bahrain. His functional expertise includes Finance, Investment, Business Development and Legal & Regulatory Affairs. He is the co-author of three Amazon’s Best-Sellers including his latest book – The Big Question – with the internationally renowned TV personality, Larry King.